Shipping and Returns

Returns:

You may cancel your order any time within seven(7) working days, beginning on the day after you received the goods. We will refund the price of the goods in full and will reimburse you for the delivery costs you paid except where multiple items have been ordered and not all of them are being returned. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within (30) days of the day you give written notice of cancellation.

To cancel an order, you must inform us in writing. If approved, you will receive an email with a Return Authorization number and detailed instructions stating how goods must be returned. Do not return items until you have received a Return Authorization number. Any and all merchandise returned to Royal Nomad Jewelry without authorization will be returned to sender upon receipt. Please allow up to 5 business days to process exchanges. You must also return the goods to us as soon as possible, intact and in their original packaging, and at your own cost and risk. We require all items being shipped to us to be insured covering the full value of the item(s).

All custom and sale pieces are final sale and may not be returned or exchanged.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned. We reserve the right to deny unreasonable repairs, returns, and exchanges. For all returns and exchanges, please email sales@royalnomadjewelry.com.

 

Domestic Shipping:

All orders are processed and shipped Monday-Friday 10am-6pm

Please allow 2-3 business days for your order to be processed and shipped

Orders placed after 1pm on Friday will ship the following week

All domestic shipments are shipped via USPS and are insured. They will require a signature upon delivery unless otherwise requested

Orders may not be shipped to P.O. Boxes or APO/FPO addresses

 

International Shipping:

Calculated based on a number of factors including the shipping method, the weight of the items purchased, the original retail of the items purchased, and the destination of the package.